Some Spooner clients may have received a DocuSign email on or around July 17 with their Group Rating or Group Retro enrollment documents for next year (BWC’s 2026-2027 policy year). The email sender should show as Nathan Kenney (our President), and it is a legitimate email from Spooner Inc. The email itself, the links within it leading to DocuSign, and the signature process are all safe and secure. You won’t be asked for a payment method – this is simply to enroll your company in a 2026 savings program.
If you received the email and are having trouble getting DocuSign to work for you, please reach out to your client services manager or email clientservices@spoonerinc.net. If you haven’t received an email – no need to worry. Not all Spooner clients will receive their program enrollment materials this way. Your client services manager will be in touch with your 2026 options if you did not receive enrollment materials via DocuSign. If you have any questions, please feel free to use the email address above or call us at 440-249-5260.
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