Integrated Disability Management
Managing the process, not just processing the paper
Whether an incident happens on the job or at home, an absent employee means lost productivity and higher operating expense. Spooner IDM is built to change that.
Spooner IDM is the most effective return-to-work service in the industry. Our proactive philosophy integrates best practices for administering short- and long-term disability, workers’ compensation, and family & medical leave claims — a single program designed to improve productivity and reduce costs.
Our services
A coordinated approach to every absence
Single-Source Intake
One call reports a disability claim, an FMLA leave, or a workers’ compensation claim — handled by designated Claims Cost Control Specialists.
Claim Review
Within 24 hours of first report, specialists investigate all the facts, including background and medical information.
Precise Medical Management
Best-practice administration that keeps treatment appropriate and on track.
Transitional Work
Realistic, productive duty that brings employees back safely and sooner.
Expert Provider Network
Access to the medical and vocational expertise each claim requires.
Seamless System
Integrated administration across STD, LTD, workers’ comp, and FMLA.
Offsets
Coordinated benefits so you never pay more than you owe.
Useful Metrics
Reporting that turns claim activity into decisions you can act on.
Individual-based approach
What our clients see
An approach built around the individual claim — not a one-size-fits-all process — produces measurable results.
- Better cost control
- Cooperation from treating physicians
- Informed decisions
- Employee satisfaction
- Quicker and safer return to work
Find out how much you could save.
Complete our online AC-3 form for a no-cost evaluation — or click through for a no-cost workers’ comp savings quote.